Alum
KindWork
2021-2023
KindWork helps talented young adults from overlooked communities transform their economic outlook and launch new careers in the innovation economy.
KindWork’s flagship program, the Customer Experience Fellowship, engages in three key program activities to connect beneficiaries to customer-facing roles in tech: skills training, job placement, and career coaching.
Arbor Rising partnered with the KindWork management team on a number of key deliverables, including:
Theory of Change — clarifying the population served, scope of intervention, progress milestones and high-level outcomes
Outcomes Dashboard — identifying, carefully defining, and setting detailed targets for all outcomes and leading indicators
Financial Model — to monitor fundraising progress, create multiyear budget projections, and track key programmatic outcomes
Growth Planning — scenario construction and analysis around program expansion / extension
